3. WARRANTY

3.1 All products come free with a 90 day warranty, which becomes effective on the date of purchase.

3.2 Our warranty covers hardware faults only. This does not include physical damages. Please refer to our returns policy for more information.

3.3 We can only offer refunds or exchanges within 30 days of date of purchase, however repairs can be offered free of charge during the 90 day period, which becomes effective on the date purchase. Any repairs that occur after the 90 days period will be charged.

3.4 Terms and Conditions of Warranty must coordinate in conjunction with our returns policy.

3.5 A charge will be incurred after the 90 day warranty as expired, for any hardware faults. This can be discussed with your supplier, as costs will depend on the extent of the fault, and the time it will consume to repair the fault.

3.6 All repairs require at least one week to be completed, and this does require the product to be returned to our warehouse. This allows our company the sufficient time repair damages and faults, and allow for any new stock to be ordered and delivered to our warehouse.

3.7 All receipts must be retained and must be presented to the supplier if any problems or issues arise, as proof of purchase, and proof of warranty. This is essential as we cannot offer our support without proof of purchase.

3.8 Warranty does not cover Software problems or Virus problems. All products are sold with an activated Windows operating system, and are Virus free, and therefore no refund can be given. However, a service can be made available for the reinstallation of corrupted Software, which will be charged at an additional cost, and will depend on the extent of corruption, which can be discussed with our supplier.